Jobs, vacancies in Doncaster
Customer Service/Sales Apprentice
Apprenticeships Jobs
• Entering and maintaining customer data on the CRM database.
• Making outbound sales calls, in accordance with set targets.
• Responding to incoming calls and enquiries by telephone and e-mail in a helpful, timely and professional manner.
• Building and maintaining strong working relationships with customers.
• Sending out mailshots via e-mail.
This Learning Provider has achieved a sector success rate of 81% for this type of apprenticeship training.
Expected Duration12 months
• You must be confident and self-motivated and have the ability to work independently without the need for close supervision.
• You need to be organised and have attention to detail at all times.
• Communication skills are vital for this role; successful applicants will be polite, friendly and well-spoken with a clear and professional telephone manner and must be confident to build successful working relationships with customers.
• You must have a methodical approach to tasks and be able to work in a close team environment.
A helpful and friendly approach is essential.
A willingness to ‘go the extra mile’ and work within a team.
You must be able to work independently as well as being part of a team.
Due to the high number of applications received we cannot respond to all unsuccessful candidates personally. Any candidate who is not successful will be marked down on the Apprenticeship Vacancies (Av) system as such. To monitor your applications you need to log in to the Av system and check your ‘Manage applications ladder’.From the 1st October 2013 a National Minimum Wage (NMW) for Apprentices is in force for young people aged 16-18 and those aged over 19 in the first year of their Apprenticeship. The rate is a minimum of £2.68 per hour.
This NMW applies to time working plus time spent training as this is also part of the Apprenticeship. Anyone not covered by the age category above will be entitled to the NMW appropriate to their age.
Future Prospects
Reality Check
All applicants should consider the location of the job and look into whether it is within suitable travelling distance to them.Training on the Apprenticeships Programme for 16 to 18 year olds is a priority and fully-funded by Government. Training for Apprenticeships for those over this age is part funded, with employers expected to make a part or full contribution.
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