About Manufacturer

Located at Chard in the southwest of England, the company employs over 700 people. The site occupies an area of more than 10 hectares and operates continuously, producing over 4000 products per day.

The present site was acquired over 18 years ago and there has been a continuous programme of expansion since. – The erection of additional buildings has created space for new semi-automated production lines and substantial warehousing.

Thirty computer-controlled injection moulding machines, the majority of which are equipped with either 6-axis or beam robots, produce the principle components. Larger tanks and containers are rotationally moulded on either a four arm ‘carousel’ machine or a massive ‘shuttle’ machine. Sophisticated robotic welding, computer-controlled laser cutting and many other state-of-the-art operations contribute to the high build quality and standard of finish.

The whole process is co-ordinated by a skilled and flexible workforce, with a rigid quality assurance scheme in line with the requirements of BS EN ISO 9001:2008; ensuring that all finished machines undergo rigorous inspection, with identification by serial number.

Design and development are carried out in a well-equipped engineering department, with state-of-the-art CAD-CAM systems and Rapid-Prototype modelling facilities.

All important business processes are controlled by a fully integrated computer network of more than 400 PC’s with powerful Oracle ERP systems.

Numatic strongly believes in the importance of training and operates a dedicated training school where end-users and distributors’staff can receive instruction in the application and maintenance of our products.

The impressive sales warehouse facility covers over 16,000m2 . This allows us to hold higher levels of stock for fast moving and selected specialised products, ensuring we provide our customers with fast availability.

Guarantee

Warranty Policy

Numatic International Limited warrant to the original purchaser that its products are free of defects in both material and workmanship for the period shown below:-

Vario Ride-On Scrubber Drier 2 Years / 1500 hours
Vacuum Cleaners 2 Years
Rotary Floor Machines 2 Years
Twintec Auto Scrubber-Dryer 1 Year
Mopping, Compacts, Combi and Servocare Products 1 Year
Individual Accessories and Spare Parts 6 Months

Note: This warranty expressly excludes consumable parts such as carbon brushes, floor brushes, mops, batteries etc. that are considered replaceable from time to time during the normal working life of the machine.

a. The warranty period commences from the date the goods are purchased.

b. All warranty claims must be processed through the Dealer from whom the equipment was purchased. The Dealer will co-operate with the purchaser throughout the warranty claims procedure and will arrange any necessary repairs using genuine Numatic parts.

c. If the original Dealer is no longer available to fulfil his obligations please contact Numatic International Limited with full details of the claim and proof of purchase so that this may be processed without delay.

d. Any warranty claim can only relate to the specific part that is proven to be at fault and for which a replacement will be supplied but cannot be extended to constitute a claim against the complete appliance.

e. Numatic International will supply the Dealer with any warranty parts required subject to the claim being validated after return of the faulty items in accordance with Numatic International Limited's General Conditions of Sale.

f. Claims will not be accepted if they are the result of fair wear and tear, misuse or abuse of any kind.

g. No replacement will be given unless the appropriate evidence of the validity of the claim has been provided to the satisfaction of Numatic International Limited.

h. Numatic International Limited reserve the right to charge for any unnecessary work carried out as a result of an invalid claim.

i. No variation to this warranty may be made or implied by any member of Numatic International Limited or its Dealers unless such variation is in writing and authorised by the Company.