Shipping & Returns
DELIVERY
Delivery dates are estimates only and the company shall not be liable for any loss or damage resulting from any delay in delivery. In particular we shall not be liable for any matter which results from any act of God, war or riot, extreme weather, strikes or any other events which are beyond our control. The company reserves the right to deliver Goods by installments, each installment being treated as a separate contract. Goods will be delivered at the point most convenient to our carrier, usually the goods inwards department or reception on the ground floor. Further transfer or installation within the purchasers premises, particularly for large or heavy items, must be arranged prior to delivery and will be charged extra.
From time to time our shipping providers make an additional charge for delivery to some areas, for example Northern Ireland and the Scottish Highlands and Islands, in these cases we reserve the right to pass that additional cost on to our customer. We will make contact with you to obtain further payment to cover additional shipping costs, if you do not wish to make the additional payment a full refund will be offered and your order will be cancelled.
RETURN OF GOODS
In the unlikely event of you not being satisfied with any product, please contact us without delay. Should the goods be faulty or if we have delivered the wrong type of product, we guarantee to accept the return of such goods without charge. You have up to seven working days in which to return the goods. When the goods have been incorrectly ordered and if return of goods is accepted, a charge of 25% of the original contract price of the goods will be made, plus the cost of carriage both ways. We cannot accept any goods back that have been used...
